Unions Demand Better Monitoring of Outsourcing
The Jakarta Post reported that labor unions have demanded the government and private companies strictly enforce laws on outsourcing, which they say have been rampantly misused to reduce labor costs. Weak monitoring by the government has further disadvantaged workers, as the practices itself creates job insecurity, the unions said Thursday.
Secrets to Outsourcing Success
Silicon.com ran a story on how UK multinationals have decided to conceded the fact that they need to use offshoring to help them survive the recession. Aviva Global Services (AGS), the business unit that provides back office and IT services to the financial services group Aviva, set up its first in-house, offshore operation in 2003 with 2,500 staff. AGS stepped back from running its own offshore operations last year, selling its 5 captive to Indian outsourcer WNS, which will use the captives to provide a range of insurance, accounting, customer and other support services to Aviva under a $1bn deal.\
Ready-Fire-Aim!?
Computer World.com reported that many struggling companies are seeking new targets to reduce costs, everything from legal and HR services to business processes and R&D are heading to oursorcing providers. "Many C-level executives are in deal fever mode," says Dane Anderson, vice president of IT Services and Sourcing Technology & Service Provider Research at Gartner. "They feel they have to do something so it's Ready-Fire-Aim all the way."
Aiming after the shot usually means missing the target altogether. But failing to define the target has equally disastrous effects.
About Me
- Bob Kennedy
- Robert (Bob) Kennedy is Executive Director of the William Davidson Institute (WDI), a non-profit research and educational institute that focuses on business and policy issues in emerging market economies.
He also serves as the Tom Lantos Professor of Business Administration at Michigan’s Ross School of Business, where he teaches corporate strategy and international business courses in the MBA, EMBA, and Executive Education programs.
Kennedy is a well-known scholar, speaker, and educator. His research focuses on the opportunities and challenges facing businesses in developing countries and has been widely published in leading economics and strategy journals. He has authored more than 100 articles, chapters, notes, case studies, and computer exercises on emerging market issues. From 2002-2008, his teaching materials were used at every one of Business Week’s top 25 U.S. business schools.
Kennedy recently completed a managerial book on offshoring (The Services Shift: Seizing the Ultimate Offshore Opportunity) for FT Press which was released in January 2009.
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